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Article
Publication date: 29 July 2019

Riza Yosia Sunindijo, Fatma Lestari and Oktomi Wijaya

This study aims to assess the hospital readiness and resiliency in a disaster-prone Indonesia.

Abstract

Purpose

This study aims to assess the hospital readiness and resiliency in a disaster-prone Indonesia.

Design/methodology/approach

Hospital Safety Index (HSI), containing 151 items, was used to assess ten hospital in West Java and five hospitals in Yogyakarta.

Findings

The average level of HSI for the hospitals under investigation is B, indicating that their ability to function during and after emergencies and disasters are potentially at risk, thus, intervention measures are needed in the short term. Hospitals in Yogyakarta scored lowly in terms of their emergency and disaster management, even though they have previously experienced major disasters in 2006 and 2010.

Practical implications

The role of the government is crucial to improve hospital readiness and resiliency in Indonesia. It is recommended that they: identify disaster-prone areas so that their hospital readiness and resiliency can be assessed; assess the readiness and resiliency of hospitals the prioritized areas; implement intervention measures; re-assess the readiness and resiliency of hospitals in the prioritized areas after implementing intervention measures; and develop a framework to ensure that the hospitals can maintain their level of readiness and resiliency over time.

Originality/value

Research on hospital readiness and resiliency in Indonesia is still limited despite the size of the country and its proneness to disasters. This research has investigated the feasibility and value of using HSI to assess hospital readiness and resilience in Indonesia.

Details

Facilities , vol. 38 no. 1/2
Type: Research Article
ISSN: 0263-2772

Keywords

Article
Publication date: 2 June 2022

Nida Hanifah Nasir, Fatma Lestari and Abdul Kadir

The aim of this study is to develop and redesign the Mobile Panic Button UI (PB1) application as an emergency notification service, as well as conduct a simulation on the use of…

Abstract

Purpose

The aim of this study is to develop and redesign the Mobile Panic Button UI (PB1) application as an emergency notification service, as well as conduct a simulation on the use of the new version of the application.

Design/methodology/approach

This study used the operational research design with a theoretical research framework that followed input, process and output. Primary data were collected through observation, measurement and interview while the secondary data were obtained from literature review. The first step of the analysis was input analysis that included problem identification on the existing Panic Button as input, or PB 1 in this study. This was followed by the analysis of the planned second version of the Panic Button (PB2) development, starting from problem identification to trial and error testing and evaluation of the results of the simulation of seven types of emergency events that involved users, emergency response officers and experts.

Findings

The study shows that the first version of PB1, developed in and used since 2017 at Universitas Indonesia, still had several weaknesses, particularly in its inability to provide adequate information. Only 30% of the standards for a mobile emergency application were met by PB1, which affected the performance of emergency responses. This was one of the reasons why the new version of Panic Button UI (PB2) was developed. The new features in PB2 comprise the inclusion of features for collecting information on user's name and mobile phone number, emergency category options, victim information, photo/voice information, description on the nature of the emergency (text), location selection, emergency notification delivery, notification delivery popup and emergency notification delivery to the emergency response team (ERT) officer. The time needed for using the second version of the Panic Button UI mobile application is 20 s faster than the previous one. PB2 can accelerate response time and response action time; improve response accuracy; facilitate the emergency notification process; and facilitate emergency communication.

Originality/value

Various notification alert systems have been developed in many countries. However, there is a lack of information in Indonesia, especially in educational setting. This study is the first study on a notification alert system application applied in the university. Emergency response is critical due to the big impact of disasters. This study will inform the stakeholders or users, particularly those in educational institution on how to implement mobile app–based emergency response notification systems.

Details

International Journal of Emergency Services, vol. 11 no. 3
Type: Research Article
ISSN: 2047-0894

Keywords

Article
Publication date: 25 June 2019

Martin Loosemore, Riza Yosia Sunindijo, Fatma Lestari, Yuni Kusminanti and Baiduri Widanarko

The purpose of this paper is to assess, compare and explain safety climate differences between the Indonesian and Australian construction industries.

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Abstract

Purpose

The purpose of this paper is to assess, compare and explain safety climate differences between the Indonesian and Australian construction industries.

Design/methodology/approach

The paper reports a comparative safety climate survey of 415 construction personnel working in the Australian and Indonesia construction industries.

Findings

Surprisingly, the results show that the safety climate in Indonesia and Australia are similar and that the differences in safety performance, safety climate must be interpreted within the context of wider health and safety norms, regulations, awareness, knowledge and typical work environments to make any sense.

Research limitations/implications

This research contributes a missing international comparative dimension to the emerging research on construction safety climate. Indonesian studies are notably absent from this literature, despite the size of the country and the poor health and safety record of its construction industry. Similar comparisons between safety climate in other countries need to be made.

Practical implications

This research allows construction managers operating across international boundaries to better understand the cultural and institutional context in which safety climate is developed. This will assist in the development of more culturally sensitive safety management strategies.

Social implications

The construction industry’s poor safety record has serious implications for both individuals working in the industry, their immediate families and the communities in which they live. By improving the safety record of the industry these impacts can be reduced.

Originality/value

This research reveals, for the first time, the cultural and institutional complexities of comparing safety climate across different countries. The results contribute to safety climate research by highlighting the importance of cultural and institutional relativity in making international comparisons of health and safety research.

Details

Engineering, Construction and Architectural Management, vol. 26 no. 10
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 27 July 2020

Fatma Kürüm Varolgüneş

In this study, the effects of permanent housing (PH) practices carried out after an earthquake in Turkey were investigated with a case study. Determining the factors that increase…

Abstract

Purpose

In this study, the effects of permanent housing (PH) practices carried out after an earthquake in Turkey were investigated with a case study. Determining the factors that increase occupants’ satisfaction at the local level and transferring them to the projects to be conducted were aimed.

Design/methodology/approach

The data obtained with questionnaires, statistical analyses, drawings and area examinations belonging to the PH areas built after the 2003 Bingöl earthquake were based on a complementary qualitative research study. Exploratory (EFA) and confirmatory factor analyses (CFA) were used in the analysis of the data. In the CFA, various fits or conformity indices were used to determine to what extent the suggested models showed compliance with the data. SPSS and AMOS were preferred as analysis software.

Findings

When the findings were examined, it was observed that there are significant deficiencies in the activities regarding planning and carrying out the PH production process after the 2003 Bingöl earthquake. An analysis to determine success factors revealed that the most important factor affecting satisfaction is “housing environment.” In addition, the factors “housing design,” “economic recovery,” “cooperation,” “built quality” and “social effect” were determined as important elements for successful results.

Research limitations/implications

The most important way to reduce the destructive effects of disasters is to develop correct solutions. Therefore, it is of great importance to conduct research in an earthquake-affected region, to examine the performance of the produced environments, to present the existing problems and to determine the satisfaction of the users in the new housing and their environment.

Originality/value

This study raises awareness of the importance of creating living spaces that respond to the needs of victims in order to reduce social, physiological and psychological risks in PH applications after the earthquake.

Details

Disaster Prevention and Management: An International Journal, vol. 30 no. 2
Type: Research Article
ISSN: 0965-3562

Keywords

Open Access
Article
Publication date: 11 July 2023

Oussama Saoula, Amjad Shamim, Norazah Mohd Suki, Munawar Javed Ahmad, Muhammad Farrukh Abid, Ataul Karim Patwary and Amir Zaib Abbasi

This study aims to examine the impact of website design, reliability and perceived ease of use as an engagement motivational factors on customer e-trust and e-retention in online…

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Abstract

Purpose

This study aims to examine the impact of website design, reliability and perceived ease of use as an engagement motivational factors on customer e-trust and e-retention in online shopping.

Design/methodology/approach

By using deductive approach, quantitative methods and purposive sampling technique, this study has collected the data from 295 young online customers to enhance an understanding of website design, reliability and perceived ease of use in an online shopping context.

Findings

The findings revealed interesting insights where reliability is the most significant predictor of customer e-trust in online shopping, followed by perceived ease of use and website design. In addition, a significant mediating effect of e-trust is found between customer e-retention, website design, reliability and perceived ease of use.

Research limitations/implications

Future research is recommended to predict the antecedents of online engagement motivational factors with value co-creation and co-creation experience in online shopping context.

Originality/value

This study offers fresh insights about driving elements and impediments of online customer retention. Customer engagement comprising of website design, reliability and perceived ease of use appear to influence the online customer retention through direct and indirect effect.

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